Policies and Procedures

At Vibrissa Pet Services, the safety, wellbeing, and comfort of every animal in our care is our highest priority. This policy page outlines the standards, procedures, and responsibilities that guide how we operate, including our terms and conditions, payments, cancellations, and use of cookies. It also covers important aspects of animal care such as behaviour management, enrichment, monitoring of new dogs, feeding routines, hygiene and disease control, transportation, and our procedures for emergencies, escape, or bereavement.

These policies are designed to ensure transparency, maintain high standards of care, and provide reassurance to our clients. By using our services, you agree to the terms set out within these policies.